OrderTap Privacy Policy
How OrderTap by Datagate IT Solutions handles customer and ordering information.
Last updated: 29 October 2026
Scope and responsibilities
OrderTap is a B2B ordering service for business customers and suppliers. Datagate provides the software; your supplier manages its business customer relationship, pricing and order records. Contact your supplier or Datagate about access, corrections and deletion.
Information processed
OrderTap processes customer identity and contact information supplied during business onboarding, company codes and account identifiers, authentication credentials, product and customer pricing, order items, quantities, amounts, status history and relevant activity or security audit records. Server infrastructure may process connection information such as IP addresses to provide and protect the service.
How information is used and shared
Information is used to authenticate customers, display the correct supplier catalogue and prices, submit and manage orders, deliver status updates and protect tenant accounts. Supplier staff with authorized access can view relevant customer and order records. Service infrastructure providers process information to operate the service. Information may also be disclosed where required by law. The app does not include advertising SDKs or enabled analytics collection.
Optional push notifications
When you enable order notifications, Firebase Cloud Messaging, provided by Google, processes an app installation or messaging token and technical delivery information. OrderTap associates the registration with your authenticated account to route updates. You can disable notifications in Android settings or use the app notification controls. See Firebase privacy information and Google’s privacy policy. The current Android app requests internet and notification access, not camera, contacts or location access.
Device storage and security
Session credentials are stored using secure device storage. Access is scoped to the authenticated supplier and customer. Signing out revokes the session; uninstalling the app does not delete supplier-held orders or your server account. No system can guarantee absolute security.
Retention and deletion
Account, order and audit records are retained on the service; the current implementation has no automatic expiration or general account-erasure workflow. Order and audit history are designed to preserve business records. A fixed retention schedule has not yet been established. To request access, correction, account deletion or information about retained records, follow the OrderTap deletion request instructions. Disabling an account or signing out is not deletion. Datagate and the relevant supplier must assess records that need to remain for business, security or legal purposes and explain any applicable retention.
Children and policy updates
OrderTap is intended for business users and is not directed to children. Updates to this policy will appear on this page with a revised date.
Contact
Datagate IT Solutions, Sri Lanka. Email [email protected] for privacy questions and requests. Never send passwords, PINs or backup passphrases.