OrderTap Account & Data Deletion
Request deletion of your OrderTap account and associated personal information.
Last updated: 29 October 2026
Submit a request
Email [email protected] with the subject “OrderTap account deletion request”. Include your supplier/company code and the contact identifier used for your account. Do not include your password. You may also contact your supplier’s administrator.
What happens next
Datagate will use the request information to identify the relevant supplier and verify your authority before assessing deletion. The current service has no automatic account-erasure workflow or published completion timeframe. Account deactivation alone does not erase personal data.
Records that may remain
Order and security audit history currently persist without automatic expiry. Your request should explicitly include associated personal information. Ask Datagate and your supplier which records can be deleted or anonymized and which must be retained, why, and for how long. Uninstalling OrderTap removes local app storage but does not erase server records.
Contact
Datagate IT Solutions, Sri Lanka. Email [email protected] for privacy questions and requests. Never send passwords, PINs or backup passphrases.